Description : TVET Graduate. Company : Clicks Group Limited. Location : Johannesburg, Gauteng+1 location

Advert reference: click_013247 Advert status: Online Apply by: 4 June 2023 Position Summary Industry: Wholesale & Retail Trade Job category: Graduate Location: Gauteng Contract: Fixed Term Contract Remuneration: Market Retaled EE position: Yes Brand: The Body Shop Introduction

Are you passionate about beauty products and helping people look and feel good? Are you confident to engage and communicate your knowledge of our The Body Shop products with our customers? We have exciting opportunity in Clicks' stores for TVET Graduates.

Job description

This is a structured programme that offers students the opportunity to rotate within a department with all the necessary support to acquire the practical components (workplace experience) in their field of study.

Minimum requirements

Job Objectives:

• 
  To achieve high levels of customer satisfaction through being visible, being knowledgeable and customer focused.
• To increase customer loyalty through promoting Make overs and skin consultations within store.
• To achieve Body Shop sales goals by engaging with the customer and providing personalized customer service at all times.
• To monitor and improve/increase stock availability by following stock management processes i.e. actioning weekly counts, zero low stocks.
• To maintain high levels of store standards through daily housekeeping and merchandising principles.
• To prevent shrinkage and loss by being accurate, honest and vigilant in all job duties.
• To assist with in-store training and coaching related to the make-up and skin care categories by sharing information within store related to techniques, trends and diagnostic tools.
• To assist with in-store training and coaching related to the make-up and skin care categories by sharing information within store related to techniques, trends and diagnostic tools

Education and Experience:

• 
  Matric/Grade 12 (Essential)
• N6 in Make-up and/or Skincare (Beauty)/Cosmetology/Business Management/ Marketing Management (Essential)
• Unemployed TVET Graduates that require 18 months in service training (Essential)
• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Job related knowledge and skills

• 
  Basic Computer Literacy
• Basic retail industry principles
• Selling skills
• Interacting with customers
• Stock Management principles
• Communication skills
• Accuracy
• Interpersonal skills
• Good literacy and numeracy
• Ability to speak English and preferably one other official language.

Competencies required:

• Applying Expertise and Knowledge
• Relating and Networking
• Coping with Pressures and Setbacks
• Working with People
• Following instructions and procedures
• Adhering to Principles and Values
• Delivering results and meeting customer expectations